Q. How does Park Place compare with the national brands?
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While several national mattress brands are substantially larger than Park Place, we have never subscribed to
the belief that bigger is better. This is illustrated best by our founder's oft repeated statement to his
managers: "Don't try to see how much business we can do, but concentrate on doing a better job with
the business we have."
The mattress business is somewhat unique. While some 800 identifiable mattress manufacturers are in the
United States, there are only two national and a handful of regional innerspring suppliers. We buy innersprings
from all major suppliers as do the national brands.
Our factory in Greenville, South Carolina, is state-of-the-art in machinery and manufacturing techniques.
Each Park Place team member understands and applies a doctrine of continuous improvement.
Since 1931, Park Place has made many significant developments in mattress manufacturing and design. Throughout,
it is has been our experience that the search for a better way of doing things ultimately generates its own reward
for everyone - our people as well as our products - but principally for you, our valued customer. To that end, we hope
our efforts and energies prove worthwhile in giving you one of the simplest yet most precious of life's joys . . .
The best night's sleep you've ever had!
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Q. Should I have a good firm mattress?
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A. When people say they want a FIRM mattress, what they are often looking
for is a supportive mattress. Firmness actually refers to the surface feel
of a mattress. If you are looking for a bed that feels hard, then a firm
mattress is what you want. However, support can be found in many mattresses
with plush, comfortable surface upholstery.
In the early days of innerspring mattresses, the emphasis was on firmness.
The best mattresses were the firmer models with the most "stuffing" in them.
Modern mattresses are engineered to provide various levels of comfort and support,
depending on the construction. People will still ask for the "good firm mattress"
because they don't know what else to say to articulate their desire. It is important to
explain that the best mattresses offer generous quotients of comfort and support. The
surface hardness varies substantially from pillow tops to extra firm models. Since your
spine has a natural curvature, you probably want a mattress that fills in the areas like
the small of your back, etc. At Park Place, we make enough models to meet the comfort and
support needs of almost anyone!
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Q. How often should I turn my mattress?
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A. Turning and rotating are techniques to extend the useful life of a mattress. At one time,
turning and rotating your mattress was a hard, firm criteria put forward by all manufacturers.
Today Park Place and others market a combination of single-sided (no turn) products as well as
the traditional reversible innerspring mattresses. Use your common sense and good judgment in
the care and handling of your mattress. A reversible mattress will last longer and provide more
comfort and support if you turn and rotate it occasionally. A single-sided mattress will also last
longer and provide more comfort and support if you rotate it occasionally. If you notice a wear pattern
developing with your mattress, we recommend turning it if possible, rotating it if you can't turn it
or altering behavior (such as sitting on the same side of the bed each day while dressing) whenever possible.
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Q. How long should my mattress last?
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A. How long a sleep set lasts depends on its original quality and how it is used. The performance of a poor
quality set can deteriorate quickly while a top quality set should perform well for many years. Your sleep
set should generally last for about 10 years of nightly use.
Premium mattresses slept on nightly will provide reasonable levels of comfort and support for about 10-12 years.
Beyond that, gravity begins to take its toll and any mattress will lose a significant amount of comfort and support.
The user's size and weight affects the product's longevity just as a vehicle's weight affects the mileage you get
from automobile tires. High occupancy hotels and motels routinely replace their mattresses in 3-8 years, depending
on the policy of the hotel company.
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Q. Why does it make a difference what position I sleep in?
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A. The position you sleep in determines what part of your body interfaces with the sleeping surface and the amount of stress
the body undergoes while resting. The three basic positions are back, stomach and side. Most people sleep in more than one
position during a typical night's repose. How you contort your body places the muscles, ligaments and bones under stress which
plays a significant role in the quality of your sleep. Since comfort is defined as "the absence of pain," the position
you sleep in is important.
Back sleepers need a mattress that offers support by filling in the gaps in the contour of the back, etc. At the same time, it
should be comfortable as defined by the individual user's preference.
Stomach sleepers need a firmer support surface to prevent spinal distortion that can result in back pain. The size and type of
pillow used also plays a role in obtaining the right combination of comfort and support.
Side sleepers typically place the greatest amount of weight on the smallest areas of the body thereby creating pressure points.
Pressure points reduce circulation and can be a cause of tossing and turning that occurs during sleep. A side sleeper probably
wants a plusher feel that minimizes those pressure points.
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Q. What size bed should I buy?
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A. Space is a critical component of a good night's sleep. In general, the larger the mattress, the better the opportunity you have
for a good night's sleep. Fact: two people sleeping in a full size bed have less individual space than a baby in a crib. A full
size mattress is 54 inches wide; a crib mattress, 28 inches wide! You will not regret purchasing a larger mattress even if it means
new bedroom furniture.
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Q. Can I buy just a mattress and not a box spring?
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A. Yes, you can. However, we recommend you replace the set if you are replacing one piece. The mattress and boxspring work together
as a single unit. The boxpring acts as the shock absorber for the mattress. You would not buy a new car and put old tires on it, so
why would you put a new mattress on an old boxspring?
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Q. What is a pillow top?
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A. A pillow top is a mattress with extra layers of upholstery material sewn into a semi-attached second top. Pillow tops are visually
attractive and traditionally thicker than conventional top mattresses but not necessarily more comfortable. The extra padding cradles
and conforms to your body.
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Q. Do I need special sheets for this mattress?
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A. Mattresses under 9 inches thick are considered standard products, so special sheets are not needed. Products 9-13 inches thick are
considered high contour mattresses thus requiring deep pocket sheets. Mattresses over 13 inches thick are considered custom products
and require special sheets.
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Q. What kinds of materials are used to make a mattress?
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A. Common materials in most mattresses are steel springs, resin pads, cotton felt, polyurethane foam, Viscoelastic foam, Dacron fibers and damask or knit ticking.
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Q. What is a damask cover?
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A. A damask cover is a high quality woven fabric. The better grades of damask have high cotton content.
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Q. Is there a warranty on your products?
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By definition a warranty is the manufacturer's statement that the product will be free from any warranted
defects in materials or workmanship for the warranty period. This is different from the useful life of
the product. The useful life of most mattresses is 10-12 years. Some companies choose to lengthen the
factory warranty in an attempt to gain credibility with consumers. Responsible manufacturers understand
they have an obligation to be completely honest with consumers. Using the common sense approach, it is
easy to see that "lifetime" or exaggerated warranties are inflated and unrealistic. Many companies
issuing such warranties have not been in business as long as their warranties!
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