1.) How does Park Place compare with the national brands?
A. While national brands are larger and have some brand recognition because of their national advertising that does not necessarily translate into higher quality. In fact it can be a competitive disadvantage because regional manufactures do not have a national marketing budget and therefore do not add this cost to their product pricing. Common sense would tell you to judge the products based on the overall quality of their components and finished design and comfort. How long a company has been in business, or in some cases been under its present ownership, can be a very significant factor. The national brands have tended to change ownership much more often than regional brands, so in measuring the quality of your warranty you want to make sure you will be dealing with the same entity 5 or 10 years after your purchase.
With only a few national brands, a handful of large regional brands and hundreds of small manufactures we all generally buy components from the same suppliers. If using foreign sourced materials is a concern for you then ask the manufacturer if they source internationally.
Our factory in Greenville, South Carolina, is state-of-the-art in machinery and manufacturing techniques. Each Park Place team member understands and applies a doctrine of continuous improvement.
Since 1931, Park Place has made many significant developments in mattress manufacturing and design and continues to do that today. Throughout, it is has been our experience that the search for a better way of doing things ultimately generates its own reward for everyone - our people as well as our products - but principally for you, our valued customer. To that end, we hope our efforts and energies prove worthwhile in giving you one of the simplest yet most precious of life's joys . . .
The best night's sleep you've ever had!
2.) In mattress terminology what does it mean to have a firm mattress?
A. When people say they want a FIRM mattress, what they are often looking for is a supportive mattress.
However, firmness designations actually refer to the surface feel of a mattress. If you are looking for a bed that
feels hard, then a firm mattress is what you want. If you are looking for firm support then that can be found in many
mattresses with plush, comfortable, surface upholstery.
In the early days of innerspring mattresses, the emphasis was
on firmness. The best mattresses were the firmer models with the
most "stuffing" in them. Modern mattresses are engineered to provide
various levels of comfort and support, depending on the construction.
People will still ask for the "good firm mattress" because they
don't know what else to say to articulate their desire. It is important
to explain that the best mattresses offer generous layers of comfort
and support. The surface hardness varies substantially from pillow
tops to extra firm models. Since your spine has a natural curvature,
you probably want a mattress that fills in the areas like the small
of your back, etc. At Park Place, we make enough models to meet
the comfort and support needs of almost anyone!
3.) Why and how should I rotate my mattress?
A. Turning and rotating are techniques to extend the useful life of a mattress. At one time, turning and rotating your mattress was a hard, firm criteria put forward by all manufacturers. Today Park Place and others market a combination of single-sided (no turn) products as well as the traditional reversible dual sleep surface innerspring mattresses. Use your common sense and good judgment in the care and handling of your mattress. A reversible mattress will last longer and provide more comfort and support if you turn and rotate it occasionally. A single-sided mattress will also last longer and provide more comfort and support if you rotate it occasionally. If you notice a wear pattern developing with your mattress, we recommend turning it if possible, rotating it if you can't turn it or altering behavior (such as sitting on the same side of the bed each day while dressing) whenever possible.
4.) How long should my mattress last?
A. How long a sleep set lasts depends on its original quality
and how it is used. The performance of a poor quality set can deteriorate
quickly while a top quality set should perform well for many years.
Your sleep set should generally last for about 8 years of nightly use.
Premium mattresses slept on nightly will provide reasonable levels of comfort and support
for about 8-10 years. Beyond that, gravity begins to take its toll and any mattress will lose a
significant amount of comfort and support. The user's size, weight and amount of product use affects
the product's longevity just as a persons driving habits affect the mileage they get from their tires.
5.) Why does it make a difference what position I sleep in?
A. The position you sleep in determines what part of your body comes into contact with the sleeping surface and the
amount of stress the body undergoes while resting. The three basic positions are back, stomach and side. Most people sleep in more
than one position during a typical night's repose. How you contort your body places the muscles, ligaments and bones under stress
which plays a significant role in the quality of your sleep. Since comfort is defined as "the absence of pain," the position you sleep in is important.
Back sleepers need a mattress that offers support by filling in the gaps in the contour of the back,
etc. At the same time, it should be comfortable as defined by the individual user's preference.
Stomach sleepers need a firmer support surface to prevent spinal distortion that can result in back pain.
The size and type of pillow used also plays a role in obtaining the right combination of comfort and support.
Side sleepers typically place the greatest amount of weight on the smallest areas of the body thereby creating
pressure points. Pressure points reduce circulation and can be a cause of tossing and turning that occurs during sleep.
A side sleeper probably wants a plusher feel that minimizes those pressure points.
6.) What are the different mattress sizes? What size is right for me?
A. Space is a critical component of a good night's sleep. In general, the larger the mattress, the better
the opportunity you have for a good night's sleep. Fact: two people sleeping in a full size bed have less individual
space than a baby in a crib. A full size mattress is 54 inches wide; a crib mattress, 28 inches wide! You will not
regret purchasing a larger mattress even if it means new bedroom furniture.
· Twin: 38" x 75" (usually in a child’s room)
· Full: 53" x 75" (child’s room and guest rooms)
· Queen: 60" x 80" (most popular size usually in master or guest bedroom)
· King: 76" x 80" (master bedroom)
7.) Is it OK to buy a mattress only?
A. Most often we recommend you replace the set. The mattress and boxspring work together
as a single unit. The boxspring acts as the shock absorber for the mattress. Also, new open flame fire retardency
legislation enacted in July 2007 requires manufacturers to comply with the new CPSC standards. If the boxspring OR
foundation is not replaced there is no guarantee that the mattress can meet the new standard on an older
non-compliant foundation OR boxspring.
8.) What is a pillow top, box top, euro top?
A. These are mattresses with extra layers of upholstery material
sewn into a semi-attached second top. These tops are visually attractive
and traditionally thicker than conventional top mattresses but
not necessarily more comfortable. The extra padding cradles and
conforms to your body.
9.) What kinds of materials are used to make a mattress?
A. Common materials in most mattresses are steel springs, resin pads, cotton
felt, Polyurethane foam, Memory foam, Latex Foam, Dacron fibers and Damask, Bamboo or knit ticking.
10.) How do I shop for a mattress?
A. Click to visit "Mattress buying 101" section
11.) What is the difference between foundations and box springs?
A. Most products today come standard with a foundation. A foundation is a wooden built-up frame with a dense cardboard
surface applied over slats. This is covered by very thin layers of padding and a sewn cover. A wire foundation is a wooden slatted
flat that has a rigid wire grid mounted onto it. It is finished similar to a wood foundation. A box spring has coils springs attached
to a heavy gauge metal grid which is mounted to a wooden flat. The bottom springs attach to the wooden flat whereas the grid with
its heavy duty border wire forms the top of the box spring. Box springs are designed to absorb shock whereas foundations are rigid platforms.
12.) What do I need to know about mattress warranties?
A. By definition a warranty is the manufacturer's statement that the product will be free from any warranted
defects in materials or workmanship for the warranty period. This is different from the useful life of the product. The useful
life of most mattresses is 8-10 years. Some companies choose to lengthen the factory warranty beyond their useful life in an
attempt to gain credibility with consumers. Responsible manufacturers understand they have an obligation to be completely honest
with consumers and would prefer to have warranties be more reflective of useful life. Using the common sense approach, it is easy
to see that "lifetime" or exaggerated warranties are inflated and unrealistic. Most often claims presented later in the life of these
extended or lifetime warranties are refused as “normal wear and tear.” Many companies issuing such warranties have not been in business as long as their warranties!
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